Overview
Return Policy
At Tanwar Marble Handicraft, we take pride in the quality and craftsmanship of our marble products. If, for any reason, you are not completely satisfied with your purchase, we’re here to help.
Returns & Exchanges
We accept returns and exchanges within 7 days of delivery.
Items must be returned in their original condition and packaging.
Customized or personalized items cannot be returned or exchanged unless they arrive damaged or defective.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Share photos of the damaged item and packaging to help us resolve the issue quickly.
We will offer a replacement or full refund after verifying the damage.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (e.g., damaged, defective, or incorrect item).
We recommend using a trackable shipping service for all returns.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days to your original method of payment.
Contact Us For any questions about returns, please contact our customer support at: Email: [your email address]
Phone: [your phone number]